Software for private clinics and medical centres
Want your clinic to run itself on the inside?
Clinipulsia brings patients in, answers on WhatsApp at any hour, books into each practitioner’s real diary, keeps follow-up in order and carries the patient through to the next review. All connected in one place.
A fuller diary. Less phone. No enquiry left unanswered.
For your clinic
This is what we take off your plate.
If you run a private clinic or medical centre, this is for you. You don’t need more software: you need the phone to stop running the day, no enquiry left unanswered, and follow-up that doesn’t depend on someone remembering.
Fill the diary with the people already looking for you
Advertising and referrals from other practitioners arrive as a conversation that is already being answered, with no forms in between. And patients who came before hear from you again when a review is due.
with Captia →Nobody is left waiting for someone to pick up
Sía answers 24/7 on WhatsApp, web and voice. It points the patient to the right specialty and practitioner, checks whether the visit is covered by insurance or private, and books the appointment. Faced with any acute symptom it gives no opinion: it refers to the phone or to the emergency line.
with Atiende →Know where every patient stands
One record per person with the specialty they asked about, their cover, what was discussed and their appointments. Clear statuses and follow-up tasks that appear on their own, with nobody having to remember.
with CRM →Make sure the first consultation isn’t the last
Appointment and review reminders, informed consent forms kept in order, and a clear protocol for reviews and for a serious complaint. Continuity stops depending on the front desk’s memory.
with Resuelve →One platform
Your centre already has enough programs. What it needs is for them to work together.
Seeing more patients shouldn’t mean hiring someone for every new task.
Scattered tools
- A phone ringing while consultations are running
- Another program for each practitioner’s diary
- The website on one side, the bookings on the other
- Consent forms, in a folder
- A spreadsheet for follow-up
- And the reviews, from memory
With Clinipulsia
Attracting, answering, following and continuing share the same data: each step leaves the work ready for the next, and each practitioner’s diary is always the real one.
From the first conversation to the next review without switching tools once.
The products
Four capabilities. One system.
Frequently asked questions
What a clinic asks before getting started.
What is Clinipulsia?
An AI platform for private clinics and medical centres that covers the whole patient journey with four connected products: Captia attracts patients from advertising and referrals, Atiende answers on WhatsApp, web and voice and books the appointment, the CRM holds the single patient record and the follow-up, and Resuelve carries continuity through to the next review.
What does Sía do, and what does it not do?
Sía is the AI assistant in Atiende. It points the patient to the right specialty and practitioner, asks whether the visit is insured or private, and books the appointment. It does not triage, assess symptoms, suggest diagnoses or recommend treatment: faced with any acute symptom it refers to the phone or to 112. It identifies itself as AI in every conversation.
How is WhatsApp connected?
Through WhatsApp Business, Meta’s messaging channel. Meta and Google ads and the website button open the conversation with a direct click, with no forms, and Sía is already answering there. Use of that channel is also subject to the Meta and WhatsApp Business policies.
How are appointments booked?
Into each practitioner’s real diary: the slot offered is a slot that exists, not a request someone reviews later. The appointment is booked, with its reminder, and the patient can reschedule or cancel from the same conversation.
What about health insurers?
Sía asks at the start whether the visit is covered by insurance or private and notes it on the patient record, so nobody gets a surprise at the front desk or has to repeat the conversation. Each insurer’s terms and authorisations are still handled by the centre with that insurer.
Where does patient data live?
The clinic is the controller of its patients’ data and Clinipulsia (Phygitalbond S.L.) acts as processor. Server location, sub-processors and international transfers are set out in the data processing agreement signed with each clinic under Article 28 of the GDPR. Inside the platform the data is treated as health data: role-based access, a log of who viewed what, and deletion on request.
The operating system for your clinic
A clinic’s diary is a pulse. Our agent walks it, clearing work as it goes.
Your team already knows how to care. Give them a system that takes care of everything else.
See how Clinipulsia fits your centre.
clinipulsia.com